Marigold is here to make gifting easier…and safer.
Marigold Gift charges a 10% service fee on the item's price (before sales tax and shipping) for sourcing, purchasing, shipping the items, and providing customer service. This fee is consistent for all orders.
A 10% fee is added to the item’s price to cover shipping and sales tax. This rate may vary depending on the recipient's location.
For large or bulky items (e.g., furniture), we will go through the checkout process before adding the item to the wishlist to calculate actual shipping costs and taxes, which may exceed 10%. These costs will be added to the total price before the item is placed on the wishlist. For example, a $1,400 sofa may incur a $150 white glove delivery fee and 7.25% sales tax, which will be added to the item’s total price.
Items entering the U.S. or Canada from Europe or other international locations may be subject to import duties and taxes. We will contact the retailer directly to estimate these fees if they are not included. The estimated import duties and taxes will be added to the wishlist price and paid on behalf of the recipient upon request. No additional charges will be passed on to the customer for handling these fees.
Payment processing fees will be added to the total cost of the order. These fees typically range between 2.9% + $0.30 per transaction (subject to the payment processor’s rates).
For example, if the total price of an order (including service fees and shipping) is $200, the payment processing fee of approximately $6.10 would be added to the total amount.
If a gift recipient chooses not to accept the gift, a full refund (including all fees) will be issued to the gift buyer.
If the gift recipient returns an item, Marigold Gift follows the return policies of the original retailer (e.g., Gap, Amazon, etc.). Any return shipping costs or processes are subject to the retailer's specific policy.
Once an order is placed through Marigold Gift, we will place the order with the retailer within 24 hours.
If an item is out of stock, we will contact the recipient within 24 hours and offer options such as waiting for restock, swapping for a similar item, or sending a refund or gift card equivalent to the value of the item.
Shipping times are dependent on the retailer, typically ranging from 2-5 days after the order is processed.
We will provide the recipient with an email containing the shipping method, tracking number, and a link to follow the shipment’s progress.
If an item is damaged or lost during shipping, we will contact the retailer to either send a replacement or initiate an inquiry with the shipping company.
Marigold Gift allows recipients to add items from various retailers, and gift buyers can purchase those items in one order. Shipping and order confirmation emails will be sent for each item individually as they are processed.
Changes or cancellations can be made up to 24 hours after placing an order. After this period, changes may not be possible if the item has already entered the shipping process.
By using Marigold Gift’s services, you agree to the terms and conditions outlined in this pricing and fee structure. This includes the service fee, shipping costs, payment processing fees, and all other policies listed above.
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